Frequently Asked Questions: BCL FAQ

You asked, we answered…

Many of you have written in and asked us some great questions about who we are, where we are and what we are all about. We love getting to know our customers and sharing more about our company. In this blog post, you will find answers to the most commonly asked questions we get and our best answers!

Where exactly is Bear Creek Lumber, we see that you ship worldwide?

Bear Creek Lumber is a family owned and operated specialty lumberyard located in North Central Washington State in the USA. We make our home in the beautiful Methow Valley in between Twisp and Winthrop and have been here in this one location since 1977.  

We believe in high quality materials, personal customer interaction and timely deliveries of your product. Many of our most loyal customers have been with us since the beginning when we opened our doors and keep coming back for each project they work on.

We know that you sell lumber, what types of softwoods and/or hardwood do you specialize in?

Bear Creek Lumber’s inventory offers you a wide selection of Western Red Cedar, Alaskan Yellow Cedar and naturally, we also have Port Orford Cedar and Douglas Fir and Pine along with a whole lot more specialty products.

Our longstanding relationships with the finest lumber sources in the world gives us access to some pretty amazing materials that we then get to share with our customers. We have a wide variety of timber and lumber products of various ages, grades and species on location which allows us to create a wide variety of offerings for our customers.

Many lumberyards sell all sorts of products including plywood, roofing, tools and general construction materials. Not us! We focus completely on the natural wood products that make your home, business or government project beautiful, sustainable and a pleasure to enjoy…

Along with many variants of softwoods, exotic hardwoods are another product that we specialize in. We buy these products from sustainable forest land managers in South and North America. In addition Bear Creek Lumber offers other certified sustainable growth lumber products and recycled lumber options for you to choose from.

On top of all that, we are also able to sand, plane, and cut moulding. Our staff enjoys getting you the exact materials you need to help your project exceed expectations. Just let us know if you need additional services with your lumber including specialty patterns or specific lengths.

So you are located in Washington State and ship worldwide… How do you get our lumber order directly to my jobsite?

It’s easy! We tackle delivery and all points of transportation and shipment, all you need to do is be ready to off load the lumber when it arrives to you.

We have an extensive shipping network that we use in order to ship top quality materials from our warehouse to your jobsite. Our delivery coordinator will work with you to determine exact project location and the resources needed to deliver your order.

We sell material here in Winthrop and throughout Washington State, we also regularly ship products around the world. Every order will be packaged carefully before it leaves our location in order to arrive safely. Customer satisfaction is our top priority and we LOVE it when a project goes as well as the one below did.

Chalet Garden Center

” We want to express our appreciation for the role that Bear Creek Lumber played in making the Chalet Garden Center project a success for all concerned. We also appreciated your organization of efficient transport of the timber, which consisted of three truckloads and was delivered in a timely manner so we could stay on schedule.
We thank you for your cooperation, and we look forward to doing business with you again. “
Sincerely, K. Newman

We love our customers! Working with people from around the world has allowed us to create some fantastic relationships a customer base of amazing builders, homeowners and contractors. Our products are one of a kind and it’s our pleasure to get to know the people who use them to increase the value of their projects worldwide.

What’s the best way to store my lumber once it arrives?

Storing Your Lumber Onsite: In order to properly acclimatize your lumber when it arrives, do not store it directly on the ground. Leave your lumber wrap on, this allows air to circulate air out, preventing dampness and mold. Do your best not to move your lumber when it is raining and keep your lumber on a dunnage so air has an easier time circulating. Any of your interior products such as paneling should be stored indoors and acclimatized in that environment.

Allow your lumber product to acclimatize for a week before applying it to a project. It is not recommended to store lumber in a room with fresh concrete or drywall. We also do recommend the use of stainless steel screws and fasteners which are resistant to corrosion and will not allow streaking to discolor your lumber over time.

How do I place an order?

You can get pricing online using our custom quote request form here, or call us now: 1-(800) 597-7191

In order to give you the most accurate quote, we will need specific size, species, and grade information before we can prepare a custom estimate. This information is crucial for us to have and once we know these details, one of our staff will send you a free estimate of the cost of your order.

That estimate will include shipping based on the factors discussed above, and the information entered below. If you are unsure of any of these specifications, our sales staff can offer you a variety of choices to work with, contact us today.

Western Red Cedar – Recycled Exterior Siding, Trim and Timbers

Quality, Value and Expertise

If you’re asking yourself, “Why should I buy from Bear Creek Lumber instead of my local distributor?” We pay special attention to every order and our Western Red Cedar Lumber Association trained staff hand select each piece of lumber for your project so that you get exactly what you need.

We verify the grade, finish, length structure and appearance considerations before preparing the wood to be crated and wrapped for shipment. In many instances we are also able to deliver faster than your local lumber supplier with competitive prices due to our extensive range of products. Our team also prides themselves on quick and efficient customer service interactions, guaranteed to answer all of your questions!  

The 2021 Building Season Has Begun! 

If you are building in 2021, make sure you order your materials ahead of time. In the last couple of months, we have continued to see a high demand for our Western Red Cedar products, along with the Alaskan Yellow Cedar, Douglas Fir and Port Orford Cedar species.

It’s time to plan for your next project that needs exterior siding, interior paneling, ceiling paneling, decking and/or trim. We continue to see people running into lumber shortages this year due to the Covid-19 disruptions to supply chains and the increased demand for specialty lumber products as residential spending continues to lead construction numbers not only in 2020 but now again in 2021. 

We are recommending that all our customers plan ahead for their 2021 building projects and secure the lumber and other materials they will need ahead of time. 

Need help with your next building project? Request a quote here and/or call us at (800) 597-7191 with any questions.

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